Capsla App Store

Support

Answers to common questions first; below, where to write if the answer isn’t here.

Common questions

  • The sound plays while the phone is in silent mode. Is that a bug?

    No, it is intentional. The end-of-phase sound plays in silent mode too — otherwise the switch is easy to miss, and a timer is meant to stay out of your attention. The sound preview in settings stays quiet in silent mode, and that is normal: it only helps you choose.

  • Does the timer keep running if I close the app?

    Yes. The phase counts down even when the app is closed. The card on the Lock Screen and in the Dynamic Island shows the time, and a notification arrives when the phase ends.

  • The background isn’t moving

    Three reasons, most common first. Appearance has a Motion switch that stops the animation of any background. The system setting Reduce Motion does the same: the background stays visible but still. And the power-saving settings choose the animation style of the counter.

  • Notifications don’t arrive

    Notification permission is required. If it wasn’t granted at first launch, you can turn it on in system settings, under Capsla’s notifications.

  • Blocking apps during a focus doesn’t work

    This needs Screen Time access — Capsla asks for it the moment you turn blocking on. If access wasn’t granted or was revoked, you can grant it again in system settings, under Screen Time.

  • History doesn’t show up on my second device

    Syncing goes through your own iCloud: both devices must be signed in to the same Apple Account with iCloud on. Phase history and tags are synced. Timer settings stay on the device and do not travel — that is intentional.

  • How do I clear the history?

    The statistics screen has Clear history. The app warns you in as many words: records of finished phases will be deleted from this device and from your iCloud, and the action cannot be undone.

  • Why can a break be skipped but a focus can’t?

    That is intentional. Skipping exists only for a break — in the app, on the Lock Screen card and in the Siri commands.

  • A tag doesn’t show up in search on the phone

    Tags are handed to search when the app launches. If a tag was just created, opening Capsla once more is enough.

  • Do I need an account?

    No. There is no Capsla account: everything is kept on your device and in your iCloud.

Where to write

One developer answers, so a reply doesn’t come instantly. Email always gets through.